SSGC Customer Connect is a service provider application designed to offer real-time data access to customers efficiently. The application provides a range of features including the ability to view past records, file complaints, access billing information, and locate facilitation centers seamlessly. By transitioning services to mobile devices, SSGC Customer Connect aims to enhance convenience for users by eliminating the need for paper bills and streamlining complaint management processes.
Users can record gas units, access up-to-date billing information, and enjoy the convenience of managing their accounts directly through the app. The Complaint Management feature enables customers to lodge complaints efficiently, ensuring prompt forwarding to the relevant departments. Additionally, users can report gas leakages, theft, or other issues promptly using the 'Pin the Pain' feature.
Key features of SSGC Customer Connect include:
- Facilitation Centres: Easily locate nearby facilitation centers and gas service points for immediate assistance.
- Billing Information: Access current and previous month's bill details effortlessly, eliminating concerns about misplaced bills.
- Complaint Management: File complaints, provide feedback on services, and ensure prompt resolution of issues.
- Pin the Pain: Report emergencies such as gas leakages or fraudulent activities promptly through the application for swift action.
SSGC Customer Connect offers round-the-clock services accessible through the mobile application. Customers can sign up, enter profile information, and utilize the various features tailored to meet their service needs conveniently. Experience seamless access to essential services with just a click by downloading the app and exploring its functionalities at your convenience.
Overview
SSGC Customer Connect is a Freeware software in the category Business developed by SSGC.
The latest version of SSGC Customer Connect is 3.1.2, released on 03/31/2024. It was initially added to our database on 03/27/2024.
SSGC Customer Connect runs on the following operating systems: Android.
SSGC Customer Connect has not been rated by our users yet.
Pros
- Provides easy access to customer account information.
- Allows customers to view and pay their bills online.
- Offers multiple payment options for customer convenience.
- Enables customers to submit meter readings and track consumption patterns.
- Provides timely alerts and notifications to customers regarding their account.
Cons
- May have occasional system glitches or technical issues.
- The user interface could be more user-friendly and intuitive for a better user experience.
- Customer service response time may vary and some users may experience delays in issue resolution.
Screenshots (Click to view larger)
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